It is very pathetic that most ICT and telecommunications companies
operating in the country never take cognizance notice and consideration
for the physically impaired citizens when rolling out products and
services. Yet these people form a sector of the total population of the
country.
Physically challenged citizens such as the blind, lame and crippled
yearn for recognition from these companies and also want to partake in
whatever products and services their able counterparts are benefiting
from these companies.
Any ICT or telecoms company that eventually put these physically
impaired ones into it agenda and program when rolling out products and
services would definitely experience an increase in its subscriber base.
This could even catapult them to a position enviable by all.
Recollect the tussle between Globacom Nigeria and Airtel Nigeria for
supremacy and who deserves to be second leading telecoms company in
Nigeria? If Airtel could roll out innovative products and services that
suits the physically challenged citizens, it might end up surpassing
Globacom to become the second leading telecoms company in the country.
Similarly, on the other hand, if Globacom could also do likewise, then it
would also help to keep Airtel at bay.
The financial institution are also not left out. Nothing wrong
if a bank could position its ATMs in such a way that a person on wheel
chair could use the ATM to carry out transactions. Braille facility can
also be incorporated into the ATMs so that the blind and visually
impaired can use the ATMs.
What do you think? Please leave a comment below
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